We are proudly not a member of the BBB as this is for businesses. We are an in-home, hobby breeder with limited dogs who have limited litters. We also do not have a "staff" and we we are the ones who handle everything here from the dogs to your emails. We encourage you to do your research through your vet, other breeders and online as well. We have absolutely no bad reviews in almost 30 years. A reputation is not built on how you handle the best situations, it's built on how you handle any issues that might arise. We have always been known to be accessible, fair and kind. We have amazing dogs and an amazing health guarantee to match. You may see things about other "royal flush" companies online but it is not Royal Flush Cavaliers as we are not affiliated with any other "royal flush" enterprise.